The hotel offers amenities for your comfortable stay and unforgettable experiences
Excellent Breakfast!
“The breakfast spread was absolutely fantastic, with fresh options that started my day right.” view full review
Luxurious Spa
“The spa offered an unparalleled experience, and my massage was truly top notch – I felt completely rejuvenated.” view full review
Spacious Suites!
“The suite I stayed in was incredibly spacious, making it feel more like a home than a hotel room.” view full review
Relaxing Pool Area
“The swimming pool area provided a lovely retreat, with comfy cushioned sunbeds that made lounging a pleasure.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Fax/Photocopying
Children
Babysitting/Child services
Spa & Leisure
Saltwater pool
Sun loungers
Garden area
Spa & wellness centre
Solarium
Sauna
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Portswood Close, Portswood Ridge,
Cape Town,
South Africa,
8001,
Western Cape
Map view
Portswood Close, Portswood Ridge,
Cape Town,
South Africa,
8001,
Western Cape
City landmarks
Mall
V&A Waterfront
780 m
Aquarium
Two Oceans Aquarium
790 m
Stadium
Cape Town Stadium
1.2
km
Gallery
Zeitz Museum of Contemporary Art Africa
980 m
Castle
Castle of Good Hope
2.4
km
Museum
Chavonnes Battery Museum
1.1
km
Museum
Cape Town Diamond Museum
930 m
Museum
District Six Museum
2.5
km
Convention Centre
Cape Town International Convention Centre
2.1
km
Store
Cape Quarter Lifestyle Village
1.8
km
Square
Greenmarket Square
2.7
km
Museum
Bo-Kaap Museum
2.5
km
Mountain
Signal Hill
2.7
km
Clock Tower Precinct
The Nelson Mandela Gateway To Robben Island
810 m
Museum
Slave Lodge Museum
2.1
km
Military Rd
Noon Gun
1.2
km
Park
Green Point Park
2.1
km
Bree Street
2.2
km
Museum
Koopmans-de Wet House
2.4
km
Nearby
Victoria V & A Waterfront
Victoria & Alfred Waterfront
510 m
Portswood House
The Springbok Experience Rugby Museum
40 m
Dock Road V&A Waterfront
The Cape Wheel
500 m
Museum
Cape Medical Museum
430 m
Square
Nobel Square
120 m
Market
The Watershed
120 m
Dock Rd Shop 1
Alfred Mall Gallery
90 m
Museum
Eyewitness
280 m
Portswood Road Building 556
Ripley's Believe It Or Not Cape Town
330 m
V & A Waterfront
380 m
Gallery
Everard Read
80 m
Restaurants
Dash Restaurant & Bar
530 m
Portswood Close
Harbour House Restaurant
530 m
Quay Four
Mitchell's Scottish Ale House
420 m
Dock Road Old Dock Master Building
Ferrymans Tavern
440 m
V & A Waterfront
The Knysna Oyster Company
530 m
37B Dock Road V&A Waterfront
Vovo Telo
450 m
Building 33 Shop 2 Dock Road Pierhead
Belthazar Restaurant & Wine Bar
600 m
Shop 153
Quay Four
520 m
4 W Quay Rd V&A Waterfront
Den Anker
640 m
Pierhead - V&A Waterfront
Cooked
780 m
17 Dock Road The Watershed
Sevruga Restaurant
540 m
Shop 4
Cafe Alfredo
560 m
Shop 14&15 Alfred Mall
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
Beautifully laid out buffet
Stunning views
No alcohol served after 6pm
Pricey
8.8/10
Great
Rooms
8.9
Location
9.6
Service
8.6
Dining
8.6
Guest reviews
8.8/10
based on 7 reviews
9.1
9.1/10 based on 484 reviews
Bill
United Kingdom,
March
2024
9.0/10
The Queen Victoria hotel was a lovely stay. The rooms were gorgeous, clean, and comfortable, with a lovely big bed and a huge bathroom, although missing some amenities. The staff was friendly and helpful, though not as on-the-ball as some, and the location was excellent, just steps from the waterfront and close to all the attractions of Cape Town. The dining experience was really good, with a variety of cooked options and beautifully laid out buffet-style dining. Overall, a great spot for a stay with family and friends.
Rooms
9.0
The rooms were gorgeous with a lovely big bed, seating area, and lovely decor. Super clean and spacious with a fluffy carpet.
Service
8.0
The staff were friendly and helpful, always asking about our day and providing advice.
Location
10.0
The location was excellent, right across the street from the waterfront and close to the V & A Waterfront.
Dining
9.0
The dining was really good with lots of a la carte cooked options and beautifully laid out buffet-style dining.
Facilities
9.0
The facilities were great, providing everything we needed for a comfortable stay.
Michael
United States,
December
2023
9.0/10
I had a wonderful stay at this hotel. The rooms are absolutely charming and well decorated, making for a truly comfortable experience. The service was extraordinary, with staff going above and beyond to assist me. The location couldn't be better, offering easy access to the V & A Waterfront and surrounding attractions. The dining experience was delightful, although there was room for improvement in some aspects. Overall, a great value for a memorable stay.
Rooms
9.0
My room was super clean and very well decorated, with a nice partial view of Table Mountain. The bed was exceptionally comfortable, and the spacious bathroom added to the positive experience.
Service
10.0
The staff here are the nicest I have ever encountered anywhere. They were extremely helpful, even assisting me with some deliveries. Their dedication to guest satisfaction truly stood out.
Location
9.0
The hotel's location on the V&A Waterfront is dramatic and appealing, providing easy access to various attractions. It was perfect for exploring the area on foot and accessing transportation for further adventures.
Dining
8.0
The dining experience was absolutely fantastic. The restaurant ambiance was very comfortable, although some dishes felt like they were prepared by different chefs. However, the warmth of the bread was a standout.
Facilities
The facilities here were excellent, offering a range of services from room service to car hire. The overall convenience and comfort added to the overall positive experience.
William
United States,
December
2023
8.2/10
The hotel offers beautiful, bright, and airy rooms with awesome views in the heart of the Waterfront, though the bathroom could be brighter. The staff is courteous, friendly, and excellent, providing a lovely atmosphere, but there were some issues with housekeeping service. The dining experience, especially breakfast, was excellent despite some minor comparisons. Facilities are well-maintained and functional, offering a comfortable stay.
Rooms
8.0
The rooms were all ready for us, which was wonderful, beautiful, bright, and airy with awesome views in the heart of the Waterfront.
Service
7.0
The staff were courteous, friendly, and excellent at their job, creating a pleasant atmosphere.
Location
9.0
The hotel provides a great central point to experience all Cape Town has to offer, right in the V & A Waterfront, with quick Uber rides readily available and a variety of dining options within walking distance.
Dining
9.0
The dining experience was excellent with very good choice, delicious breakfast, and incredible service.
Facilities
8.0
The facilities are functional and well-maintained, offering a comfortable stay.
Tom
United Kingdom,
October
2023
7.8/10
I had a wonderful stay at this hotel, with beautiful rooms equipped with everything you could need, friendly and helpful service, and an amazing location near the waterfront. However, the noise insulation could be improved, and the dining experience was not as diverse as expected.
Rooms
8.0
The rooms are beautiful, bright, and airy with awesome views in the heart of the Waterfront. They were absolutely spotless for our entire stay.
Service
7.0
The staff were friendly and helpful, always asking about our day and advising where needed. Despite some management issues, the service overall was amazing.
Location
9.0
The location is superb, just a 5-minute walk to the V&A Waterfront with plenty of shopping and food options nearby. It provides a great central point to experience all Cape Town has to offer.
Dining
7.0
The dining options were not very diverse, but the food was delicious. However, V & A breakfast was preferred for its better service and variety.
Facilities
8.0
The hotel offers essential facilities for a comfortable stay.
David
United Kingdom,
July
2023
9.4/10
I had an amazing stay at this hotel located at the heart of the Waterfront. The rooms were divine, clean, and well taken care of, offering beautiful, bright, and airy spaces with awesome views. The impeccable cleanliness truly stood out, with regular cleaning and turn-down services throughout my stay.
Rooms
10.0
The rooms were immaculate and absolutely spotless for our entire stay.
Service
9.0
The service was top-notch, with the staff really looking out for guests. They were professional, genuinely lovely, and extremely helpful and friendly.
Location
10.0
The hotel's location in the heart of the Waterfront was ideal, with quick access to a bevy of restaurants and bars and walking distance to the mall and waterfront.
Dining
9.0
The dining experience was amazing, offering a wide variety of delicious food options at the buffet and from the hot menu.
Facilities
9.0
The facilities were excellent, providing all the necessary services and amenities to ensure a comfortable stay.
Paul
United Kingdom,
July
2023
9.2/10
I couldn't have asked for a better stay at this hotel! The rooms were fantastic with a comfy bed, spacious bathroom with a double vanity, and a stunning view of Table Mountain. The bathroom products were a lovely touch. The service was top-notch, with attentive staff offering a range of amenities from room service to valet parking. The location is unbeatable, just steps from the waterfront yet peaceful and private. A truly delightful stay.
Rooms
9.0
The rooms exceeded my expectations. Spacious, comfortable, and beautifully appointed.
Service
9.0
The staff went above and beyond to make my stay memorable. Friendly, attentive, and always ready to assist.
Location
10.0
The hotel's location is a gem - right in front of the V&A Waterfront offering stunning views of both the Harbour and Table Mountain. Perfect for both relaxation and exploration.
Dining
9.0
The dining experience was outstanding. From the beautiful buffet to the high-quality food options, including the unexpected delight of fresh oysters at breakfast.
Facilities
9.0
The hotel's facilities were top-notch, enhancing my overall experience. Everything from the pool area to the amenities provided added to the luxury of the stay.
Beautifully laid out buffet
No alcohol served after 6pm
F.
United States,
May
2023
9.4/10
The hotel offers spacious and beautifully decorated suites, although the lighting in some areas may be a bit dim. The service provided by the exceptionally friendly and helpful staff is outstanding due to their genuine dedication. The prime waterfront location provides stunning views of Table Mountain and easy access to various amenities, making it an ideal choice. The dining experience is delightful, with a wide array of options and attentive staff. Overall, a luxurious stay with excellent value for money.
Rooms
9.0
The suites are more like rooms, big, clean, and spacious, adorned with lovely decor and ample storage space. Some areas may feel dark due to limited natural light.
Service
10.0
The staff, from room service to reception, are exceptional, always friendly, smiling, and willing to assist, making the service top-notch.
Location
10.0
The hotel's waterfront location offers breathtaking views of Table Mountain, with numerous restaurants, bars, and promenades nearby, ideal for exploration and relaxation.
Dining
9.0
The dining experience is truly enjoyable, with a plethora of a la carte options, attentive service, and even special treats like champagne and oysters, enhancing the culinary delight.
Facilities
9.0
The hotel provides an array of facilities including homemade pastries, ensuring a pleasant and convenient stay.
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